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Careers

"Growing with SERENATA"

Our success to date is driven by our most valued assets, our PEOPLE. We commit to enhance each individual to his or her fullest potential through motivation and personal career development programmes. Come & Join our professional team today.

“We are looking for much more than qualifications but also passion”
"Passion is essential"

Not only having the right qualifications is important, but we also equally weight the significance of your passion and personal skills as imperative too. We are interested in your personality and attitude towards your work life.

In particular, we look for people with a passion for achievement – make things happen, sound personal and leadership skills and strong integrity.
"Experienced professionals"

At SERENATA Hotels & Resorts Group you can become our business leader, building and managing knowledge within the company and bringing success to the company and yourself.

Fill out a SERENATA Hotels & Resorts Group online application form
job application formfor the job of your choice. Click here >>

Position required:

Guest Service Agent (GSA)

Job description:
  • Welcomes visitors by greeting them, in person or on the telephone.
  • Ensures knowledge of staff movements in and out of organization.
  • General administrative and clerical support.
Qualifications:
  • Bachelor Degree, Hospitality/Tourism/Hotel Management, or equivalent.
  • 1-3 years experience in related field.
  • Be able to multi-task, responsible, work independently under pressure.
  • Good communication skills, & computer skills.
  • Possess good written and verbal command in English is an added advantage.

***Fresh graduated  are  welcome***

Job location: Work in Bangkok, Kanchanaburi
Language: Thai and English

Reservation Officer

Job description:
  • Handle booking from local customers & overseas clients and make reservation for tour packages and hotels
  • Taking and replying all reservations via telephone, emails and other communication channels with professional manner
  • Provide hotel and related travel information to incoming enquiries
  • Other administrative duties in relation to booking, tracing, charging, handling and inputting reservation.
Qualifications:
  • Bachelor's Degree  Hospitality/Tourism/Hotel Management,  or  equivalent.
  • 1-3  years  working experience in related field.
  • Be able to multi-task, responsible, work independently under pressure.
  • Good communication  and computer skills.
  • Possess good written and verbal command in English is an added advantage.

***Fresh graduated  are  welcome***

Job location: Work in Pratunam – Ratchaprarop area.
Language: Thai and English

Marketing Communications Manager

Job description:
  • Develop website, including writing and reviewing of content. Update website on on-going basis.
  • Create web graphics.
  • Arrange all social media and similar advertising and marketing efforts, including Facebook, Youtube, blogging, etc.
  • Research and summarize articles of use to the company, including articles related to health and environmental issues.
  • Assist and develop marketing, sales supporting and product supporting materials.
  • Create company marketing materials (press releases, brochures, handouts, etc.)
  • Help with advertising, articles, newsletters and other media.
  • Assist with all marketing events.
  • Help assess market/industry conditions and competitors’ directions.
  • Assist with branding and market research.
  • All other tasks assigned by management.
Qualifications:
  • Not over 35 years old.
  • Fluency in both Thai and English
  • Pleasant personality, detail-oriented and good interpersonal skills.
  • Desire to work in entrepreneurial, start-up environment.
  • Creative and self-motivated.
  • Experience with websites and writing is required.
  • Experience with retail consumer and / or health products is preferred.
  • Thai citizen only
Job location: Bangkok.
Language: Thai and English

Central Reservation Manager

Job description:
  • Handle booking from local customers & overseas clients and make reservation for tour packages andhotels
  • Taking and replying all reservations via telephone, emails and other communication channels with professional manner
  • Extend full cooperation within and between other departments and prepare information and documents for reports.
  • Provide hotel and related travel information to incoming enquiries
  • Coordinate with sales team to maximize return
  • Able to close sales, cross-selling by recommending other hotels in group, upselling by recommending pre- and post-trip & other optional tours/items
Qualifications:
  • Female or male, age not over 35 years old (Thai Nationality only)
  • At least Bachelor's Degree in Tourism, Business Administration or related fields
  • Minimum 1 years experience in Tourism / reservations /customer service.
  • Strong interpersonal and communication skills, self-motivated, analytical thinking
  • An active team player with the ability to prioritize and work independently
  • Able to work under pressure and good problem solving skills
  • Good command in both spoken and written English
  • Good computer literacy: MS Outlook, MS Office
Job location: Bangkok Office (Makkasan - Pratunam Area)
Language: Thai and English

RESORT MANAGER

Job description: Real opportunity for Thai and foreigner willing to live in Thailand. A small resort located in the jungle among green mountains all year long in River Kwai, Kanchanaburi province, Thailand. We are looking foran applicant who is willingy to live in the mountain jungle resort.
Qualifications: Minimum at least 5 year experience in resort or hotel in Thailand
Job location: Kanchanaburi – Thailand
Language: Thai and English

ASSISTANT SALES MANAGER

Qualifications:
  • Minimum at least 3 year experience in resort or hotel in Thailand (experience in corporate sales is advantage)
  • Male/ Female, Thai nationality
  • Age 27 years old up
  • Bachelor's degree in related field
  • Excellent command in written and spoken both Thai and English
  • MS Powerpoint, Office
  • Commit to work hard to bring the most sales volume to the company
Job location: Bangkok – Thailand

SALES MANAGER

Qualifications:
  • Minimum at least 5 year experience in resort or hotel in Thailand (experience in corporate sales is advantage)
  • Male/ Female, Thai nationality
  • Age 30 years old up
  • Bachelor's degree in related field
  • Excellent command in written and spoken both Thai and English
  • MS Powerpoint, Office
  • Commit to work hard to bring the most sales volume to the company
Job location: Bangkok – Thailand

Please submit your resume to hr@serenatahotels.com

Remark: Only shortlisted candidates will be responded.